Non-Perishable Items: In case of missed/non-delivery of non-perishable items, due to the Non-Availability of the recipient, the order will be repeated once more after the stipulated day. If the item cannot be delivered after 2 attempts, then the refund for the same will be made.
Perishable Items: For delivery of Cakes, Flowers,Fruits and Sweets the delivery of items will be attempted only once. Being perishable in nature, there will be no refund against such items.
Partial Refunds will be made in case of multiple goods being ordered and one/few items amongst that list is/are not delivered. In such cases, customers get refund only against non-executed deliveries.
Refund against cancelled orders :
Refund will be made only against approved cancelled orders, I.e a cancellation which has been notified to us, and has approved by us. Cancellation should be informed minimum of 24 hours in advance of delivery Date. However, Approval of Cancellation is subjected to our acceptance for cancellation.
Note: Refund for item(s) or exchange for damaged/ wrongly shipped item(s) will be made/done after deducting the shipping/handling charges.